Frequently Asked Questions

According to our general rental conditions, new MOOV memberships created by
- users between the ages of 21 and 24 who hold a driver's licence with an ID number of 2 years and a credit card,
- users of the age 25 and above who hold a driver's licence with an ID number of 1 year and a credit card are all valid.

You will receive 150 TL discount with the promo code MERHABA exclusive for your first rental after your membership gets approved. But you will need to enter this code to the "Add Promo Code" field when you're about to start your first rental. You first have to get your membership approved to be eligible for the discount. This promotion will be valid only for your first rental in either GetirDrive or MOOV on your Getir or BiTaksi app. The promotion is only valid for your first rental and any promo code not used for a first rental will be deactivated.

These are areas where MOOV users can start and end their rentals in Istanbul and Izmir. You can view the map of the Service Area from the menu. You can see our Istanbul and Izmir service area in black frame. You have to start/end your rental in these regions. Also you can travel between 2 cities and finish your rental as you wish in another. If you say I will travel all over Turkey, we wish you a good trip and expect you to end your rental within the service area.

Per-minute basis rental fees vary according to the brand, model and gear options of the vehicles. You can see the per-minute fee, daily usage fee and mileage exceedance fees, and Advantage Pack prices under the All MOOV Vehicles title on the vehicle cards on the map. Pricing/pack usage starts automatically 15 minutes after you click the Pay with Credit Card button or when you open the doors of the vehicle.

What is mid-payment?

The system automatically takes payment from the registered credit card, the invoice is sent to the registered e-mail address when the rental period reaches 4 hours. Automatic payment is taken every 4 hours. For rentals less than 4 hours, the amount at the time of termination of the rental is charged to the selected credit card. When mid-payments cannot be received, we will alert you with notifications. In cases where payment is not received by adding a new card, the vehicle can be intervened remotely as soon as we are sure of its security.

Prices

In all vehicles 250 KM usage right is included for every minute of use. KM excess fee is 3.99 TL for 0 KM packages and 4.5 TL for other packages. In the same way, when the KM right included in the purchased period is exceeded in the Hourly/Daily Packages, an overage fee per km is applied. In addition, when the time purchased in advantage pack is exceeded, the rental continues uninterrupted at the standard minute price of the vehicle used.

Renault New Clio Manuel:

1 Minute : 4,99 TL
Daily: 2994 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 69 TL
30 minutes / 10 KM: 99 TL
1 hour / 0 KM: 129 TL
1 hour / 30 KM: 179 TL
2 hours / 0 KM: 239 TL
2 hours / 30 KM: 269 TL
2 hours / 50 KM: 339 TL
3 hours / 0 KM: 289 TL
3 hours / 30 KM: 349 TL
3 hours / 60 KM: 439 TL
5 hours / 0 KM: 539 TL
5 hours / 80 KM: 679 TL
6 hours / 600 KM: 2859 TL
8 hours /100 KM: 959 TL
1 day / 0 KM: 549 TL
1 day / 100 KM: 739 TL
1 day / 175 KM: 899 TL
1 day / 250 KM: 999 TL
2 day / 400 KM: 1789 TL
3 day / 500 KM: 2599 TL
5 day / 1000 KM: 4379 TL
7 day / 1250 KM: 6047 TL
10 day / 1500 KM: 7619 TL


Renault New Clio  Automatic

1 Minute : 5,99 TL
Daily: 2634 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 89 TL
30 minutes / 10 KM: 119 TL
1 hour / 0 KM: 159 TL
1 hour / 30 KM: 219 TL
2 hours / 0 KM: 269 TL
2 hours / 30 KM: 309 TL
2 hours / 50 KM: 369 TL
3 hours / 0 KM: 349 TL
3 hours / 30 KM: 389 TL
3 hours / 60 KM: 479 TL
5 hours / 0 KM: 729 TL
5 hours / 80 KM: 799 TL
6 hours / 600 KM: 3159 TL
8 hours /100 KM: 1219 TL
1 day / 0 KM: 649 TL
1 day / 100 KM: 955 TL
1 day / 175 KM: 1079 TL
1 day / 250 KM: 1189 TL
2 day / 400 KM: 2139 TL
3 day / 500 KM: 3149 TL
5 day / 1000 KM: 5249 TL
7 day / 1250 KM: 7317 TL
10 day / 1500 KM: 9299 TL


Renault ZOE :

1 Minute : 5,99 TL
Daily: 2634 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 89 TL
30 minutes / 10 KM: 119 TL
1 hour / 0 KM: 159 TL
1 hour / 30 KM: 219 TL
2 hours / 0 KM: 269 TL
2 hours / 30 KM: 309 TL
2 hours / 50 KM: 369 TL
3 hours / 0 KM: 349 TL
3 hours / 30 KM: 389 TL
3 hours / 60 KM: 479 TL
5 hours / 0 KM: 729 TL
5 hours / 80 KM: 799 TL
6 hours / 600 KM: 3159 TL
8 hours /100 KM: 1219 TL
1 day / 0 KM: 649 TL
1 day / 100 KM: 955 TL
1 day / 175 KM: 1079 TL
1 day / 250 KM: 1189 TL
2 day / 400 KM: 2139 TL
3 day / 500 KM: 3149 TL
5 day / 1000 KM: 5249 TL
7 day / 1250 KM: 7317 TL
10 day / 1500 KM: 9299 TL


Kia Picanto

1 Minute : 5,39 TL
Daily: 2394 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 79 TL
30 minutes / 10 KM: 109 TL
1 hour / 0 KM: 139 TL
1 hour / 30 KM: 199 TL
2 hours / 0 KM: 249 TL
2 hours / 30 KM: 279 TL
2 hours / 50 KM: 349 TL
3 hours / 0 KM: 319 TL
3 hours / 30 KM: 359 TL
3 hours / 60 KM: 449 TL
5 hours / 0 KM: 549 TL
5 hours / 80 KM: 689 TL
6 hours / 600 KM: 2899 TL
8 hours / 100 KM: 699 TL
1 day / 0 KM: 549 TL
1 day / 100 KM: 739 TL
1 day / 175 KM: 899 TL
1 day / 250 KM: 999 TL
2 day / 400 KM: 1789 TL
3 day / 500 KM: 2599 TL
5 day / 1000 KM: 4379 TL
7 day / 1250 KM: 6047 TL
10 day / 1500 KM: 7619 TL


Hyundai i20 Automatic:

1 Minute : 5,99 TL
Daily: 2634 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 89 TL
30 minutes / 10 KM: 119 TL
1 hour / 0 KM: 159 TL
1 hour / 30 KM: 219 TL
2 hours / 0 KM: 269 TL
2 hours / 30 KM: 309 TL
2 hours / 50 KM: 369 TL
3 hours / 0 KM: 349 TL
3 hours / 30 KM: 389 TL
3 hours / 60 KM: 479 TL
5 hours / 0 KM: 729 TL
5 hours / 80 KM: 799 TL
6 hours / 600 KM: 3159 TL
8 hours /100 KM: 1219 TL
1 day / 0 KM: 649 TL
1 day / 100 KM: 955 TL
1 day / 175 KM: 1079 TL
1 day / 250 KM: 1189 TL
2 day / 400 KM: 2139 TL
3 day / 500 KM: 3149 TL
5 day / 1000 KM: 5249 TL
7 day / 1250 KM: 7317 TL
10 day / 1500 KM: 9299 TL


Kia Stonic Automatic:

1 Minute : 6,99 TL
Daily: 3114 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 109 TL
30 minutes / 10 KM: 139 TL
1 hour / 0 KM: 189 TL
1 hour / 30 KM: 249 TL
2 hours / 0 KM: 319 TL
2 hours / 30 KM: 389 TL
2 hours / 50 KM: 439 TL
3 hours / 0 KM: 399 TL
3 hours / 30 KM: 479 TL
3 hours / 60 KM: 579 TL
5 hours / 0 KM: 859 TL
5 hours / 80 KM: 955 TL
6 hours / 600 KM: 3399 TL
8 hours / 100 KM: 1529 TL
1 day / 0 KM: 959 TL
1 day / 100 KM: 1125 TL
1 day / 175 KM: 1379 TL
1 day / 250 KM: 1419 TL
2 day / 400 KM: 2555 TL
3 day / 500 KM: 3815 TL
5 day / 1000 KM: 6275 TL
7 day / 1250 KM: 8783 TL
10 day / 1500 KM: 11285 TL


Hyundai Bayon:

1 Minute : 6,99 TL
Daily: 3114 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 109 TL
30 minutes / 10 KM: 139 TL
1 hour / 0 KM: 189 TL
1 hour / 30 KM: 249 TL
2 hours / 0 KM: 319 TL
2 hours / 30 KM: 389 TL
2 hours / 50 KM: 439 TL
3 hours / 0 KM: 399 TL
3 hours / 30 KM: 479 TL
3 hours / 60 KM: 579 TL
5 hours / 0 KM: 859 TL
5 hours / 80 KM: 955 TL
6 hours / 600 KM: 3399 TL
8 hours / 100 KM: 1529 TL
1 day / 0 KM: 959 TL
1 day / 100 KM: 1125 TL
1 day / 175 KM: 1379 TL
1 day / 250 KM: 1419 TL
2 day / 400 KM: 2555 TL
3 day / 500 KM: 3815 TL
5 day / 1000 KM: 6275 TL
7 day / 1250 KM: 8783 TL
10 day / 1500 KM: 11285 TL


Renault Megane Automatic:

1 Minute : 6,99 TL
Daily: 3114 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 109 TL
30 minutes / 10 KM: 139 TL
1 hour / 0 KM: 189 TL
1 hour / 30 KM: 249 TL
2 hours / 0 KM: 319 TL
2 hours / 30 KM: 389 TL
2 hours / 50 KM: 439 TL
3 hours / 0 KM: 399 TL
3 hours / 30 KM: 479 TL
3 hours / 60 KM: 579 TL
5 hours / 0 KM: 859 TL
5 hours / 80 KM: 955 TL
6 hours / 600 KM: 3399 TL
8 hours / 100 KM: 1529 TL
1 day / 0 KM: 959 TL
1 day / 100 KM: 1125 TL
1 day / 175 KM: 1379 TL
1 day / 250 KM: 1419 TL
2 day / 400 KM: 2555 TL
3 day / 500 KM: 3815 TL
5 day / 1000 KM: 6275 TL
7 day / 1250 KM: 8783 TL
10 day / 1500 KM: 11285 TL

You can benefit from the discounted prices purchasing the duration to be used with the Advantageous Package stated in the car infoboxes.

MOOV is a free float car rental service that you can rent per minute or daily. With this digital service you don’t have to go to rental offices, just find the closest car on the app, grab it and rent it as much as you need. You can use it how long you want and you can drop it wherever and whenever you want including our service area.

MOOV is fully a digital application. You can complete your membership and contract procedure online. Choose the closest available car on the app and MOOV whenever you want. After you choose the car, click to the “Pay with Credit Card” button and the car is all yours! 15 minutes is free, for you to go and reach the car and unlock the doors. And for the keys? It’s in the glovebox of the car you unlocked! When you want to drop the car, just park it where the next driver can reach easily. And leave the car clean. You can lock the doors via the app. You must drop the car in an area convenient for the next MOOVER. Otherwise, traffic tickets can be issued for incorrect parking. Or non-use costs can occur.

According to our general rental conditions, new MOOV memberships created by
- users between the ages of 21 and 24 who hold a driver's licence with an ID number of 2 years and a credit card,
- users of the age 25 and above who hold a driver's licence with an ID number of 1 year and a credit card are all valid.

You will receive 150 TL discount with the promo code MERHABA exclusive for your first rental after your membership gets approved. But you will need to enter this code to the "Add Promo Code" field when you're about to start your first rental. You first have to get your membership approved to be eligible for the discount. This promotion will be valid only for your first rental in either GetirDrive or MOOV on your Getir or BiTaksi app. The promotion is only valid for your first rental and any promo code not used for a first rental will be deactivated.

Great advantage in daily use at MOOV! For rentals that pass 10 hours, payment automatically turns into the daily fee and you won’t have to pay for the remaining 14 hours. On top of that you get 250 KM for your 10 hours of use. For uses more than 250 KM, standard KM surpass fee is charged.

Hourly/Daily packages; These are advantageous prepaid packs for users whose plans are more or less certain. Packages include time and specified KM right. At the beginning of the rental, the payment is taken and the invoice is issued. Toll roads, HGS/OGS, traffic fines are not included. What happens if you exceed the duration, the KM? The excess amounts are calculated over the standard 1 minute usage fee and the KM excess cost of the vehicle you use and are invoiced at the end of the rental. If you have to cancel your rental with the Hourly/Daily package after you start it; There is no fee for cancellations made within 5 minutes, but for cancellations longer than 5 minutes, you do not have the chance to cancel free of charge and you pay for the pack in full.

You have up to 3 minutes free of charge that starts after you tap the  “Finish” button at the end of your rental so that you can upload the photos of and address details for the vehicle.

In the 0 KM packages, the fees that you see are the duration with added insurance. For every 1 KM you use you will pay 3.99 TL including fuel. For example, you picked the manuel shift Renault Clio 1 day 0 KM package and used 100 KM. For 1 day you pay 549 TL + 399 TL for KM (fuel included) and end your rental. On top of that your 80 TL insurance fee is included to the final cost.

To begin, please remember to enter the promotion code "MERHABA" when renting for the first time. With this code, you can save 150 TL on your first rental. You can use your other campaign codes on the "Order Summary" page right before you start your rental by typing them in the "Add Promo Code" section. MOOV promotions are only valid for the period of the rental. Any additional kilometers that may be charged are not included.

You can recognize featured cars by the asterisk from the round icons you see on the map.

First, tap on the “Contracted Car Wash Spots” icon that you see on the left side of the map in the application. Check the car wash spots where you plan to terminate your rental. Then start your rental as usual.

Terminate your rental of this featured car within the 200-meter radius of the contracted car wash to instantly get 40 TL discount. You can tell that you have come within the 200-meter radius from the orange lines shown on the map.

After you terminate your rental, we'll send you another discount code of 50 TL, which will be valid for 30 days.

You can combine this discount with other promotions and discounts.

You can recognize featured cars by their star icon.

All you have to do to get this featured car’s gift is to start your rental of this car with Walking feature and drive it as usual.

Your discount up to 50 TL will be instantly deducted at the end of your rental.

You can combine this discount with other promotions and discounts.

You can recognize featured cars by their star icon.

All you have to do to get this featured car’s gift is to stop by any Petrol Ofisi station during your rental and fill the tank free of charge with vehicle identification system.

Your discount up to 60 TL will be instantly deducted at the end of your rental.

Remember, not every car with low fuel is a featured car.

You can combine this discount with other promotions and discounts.

You can recognize featured cars from the round icons with a star you see on the map.

First, tap on the “Charging Stations” icon that you see on the left side of the map in the application. Check the charging station where you plan to terminate your rental. Then start your rental as usual.

Terminate your rental of this featured car within the 200-meter radius of the contracted car wash to instantly get 20 TL discount. You can tell that you have come within the 200-meter radius from the orange lines shown on the map. Note that these featured cars are only available in Izmir.

You can combine this discount with other promotions and discounts.

All MOOV cars have a vehicle identification system installed. You can visit any Petrol Ofisi station in Turkey, fuel up without paying after stating that you have vehicle identification system installed, and enjoy saying the words "Fill up the tank!". Just remember that you will have to cover the fee yourself if you choose to refuel at another station.

No reservation is needed in MOOV. All cars of your choice are available for you until the end of renting period.

You can select the transmission type, how long you can walk to reach the car and the duration you need the car for. You just mark your choices in the tool we developed for you.

You can filter what type of vehicle you want to rent on the map using the filtering feature in the submenu on the main page. As the number of vehicles in the system increases inevitably, you can easily filter the vehicles that correspond to your preference.

You pay the daily rental tariff even if you rent a car more than 10 hours. So even if you MOOV for 24 hours, you pay only the 10 hour price. The km exceeding fee is calculated according to the km exceeding data. In addition, we frequently launch daily rental campaigns. We strongly recommend you follow our Campaigns page.

MOOV Call Center is available 24 hours a day, 7 days a week. In addition, we have detailed FAQ page for your questions

Only the registered user renting the car is allowed to use the car. Otherwise, the user shall bear the responsibility for any damage. The insurance will also be terminated in such case.

You can have your pet with you only if they travel in a suitable travel compartment or cage. Our little friend can cause minor accidents in the absence of such cases or cages. If the car gets dirty because of presence of a pet, thorough cleaning fee will be taken from the user.

These are areas where MOOV users can start and end their rentals in Istanbul and Izmir. You can view the map of the Service Area from the menu. You can see our Istanbul and Izmir service area in black frame. You have to start/end your rental in these regions. Also you can travel between 2 cities and finish your rental as you wish in another. If you say I will travel all over Turkey, we wish you a good trip and expect you to end your rental within the service area.

Of course you can. However, you can only end your rental within the service areas. You are also covered by our insurance outside the service areas. You can drive as you like within city limits or between the 2 metropoles in our service area.

You have 5 minutes to cancel for free after pressing the payment button. If you do not cancel within this period, the rental will have started and the minute fee will be charged to you. The same applies to purchased time packs. For cancellations exceeding 5 minutes, the pack fee is charged.

Of course, there is no KM limit for MOOV usage. We've gift you a 250 KM for your per-minute rental! When the free 250 KM is reached, the mileage overage fee on the vehicle cards comes into play. Advantage packs are divided into two as KM and 0 KM packs. The KM specified in the packs with KM is included in the pack price of the right, in case of excess, it is charged over the KM excess of that vehicle. The price you will see in 0 KM packages is only the time cost. It is calculated with the price per KM in the pack description, and is invoiced at the end of the rental.

That’s why we show you a control list while you are completing the rental process. We don’t want your belongings to be lost or damaged. We do our best to remind you about your stuff. However, lost belongings is not the responsibility of us. Call us: 444 98 59

• We celebrate users who receive high cleanliness scores from the subsequent user with discounts every week.

• The code can be used only once on the MOOV app or on GetirDrive in Getir and BiTaksi applications.

• We send an SMS with a promo code for %20 discount on Wednesdays to users who qualify for the promotion, and they can use this code on Thursday.

• The maximum amount of discount that can be redeemed is 100 TL.

• You can get the discount by entering the code “TITIZ” in the Add Promo Code field before you start your rental.

• This promotion is valid through June 30, 2023.

• In order to prevent abuse of the promotional offer, MOOV, BiTaksi, and GetirDrive reserve the right to take all necessary reasonable precautions and limit eligibility of the offer. Any attempt to manipulate the promotion will render the order and use of that discount invalid and may potentially lead to that account being closed.

• Discounts are valid for the duration cost and cannot be used for toll fees or for exceeding the distance traveled limit.

• MOOV sees users who follow traffic rules and who don't have any damage or traffic ticket record as masters of the road, and recognizes them with discounts.

• The code can be used only once on the MOOV app or on GetirDrive in Getir and BiTaksi applications.

• We send an SMS with a promo code for %30 discount on Mondays to users who qualify for the promotion, and they can use this code on Tuesday.

• The maximum amount of discount that can be redeemed is 100 TL.

• You can get the discount by entering the code “USTA” in the Add Promo Code field before you start your rental.

• This promotion is valid through June 30, 2023.

• In order to prevent abuse of the promotional offer, MOOV, BiTaksi, and GetirDrive reserve the right to take all necessary reasonable precautions and limit eligibility of the offer. Any attempt to manipulate the promotion will render the order and use of that discount invalid and may potentially lead to that account being closed.

• Discounts are valid for the duration cost and cannot be used for toll fees or for exceeding the distance traveled limit.

• This is a customized promotion. If you are deemed eligible for this promotion, you will receive the promo code with an SMS and a notification.

• You can use this discount by entering the code “GUNAYDIN” in the “Add Promo Code” field before you start your rental.

• This promotion can only be used within the specified time period. %50 is immediately deducted when the promo code is entered.

• This promotion is only valid between 05.00 and 12.00 in the morning.

• The maximum amount of discount that can be redeemed is 100 TL.

• Discounts can be used together with packages and combined with Featured Car’s gift.

• The promotion is valid until  31.03.2023.

• MOOV, BiTaksi, and Getir reserve the right to limit the validity of the promotion and to take all reasonable measures to prevent its abuse. Any attempt to manipulate the promotion may result in the cancellation of the rental and the closure of the relevant account.

• Your membership must be approved first for you to qualify for the discount. This promotion is valid for only one of the GetirDrive or MOOV rentals via Getir or BiTaksi applications.

• Discounts are valid for the duration cost and cannot be used for toll fees or for exceeding the distance traveled limit.

•  If your first GetirDrive trip of the day from MOOV, Getir, or BiTaksi lasts at least 15 minutes, you get a promo code for 30% discount for your second trip.
• The promo code for 30%discount is activated within 30 minutes and appears in the Campaigns area of the Just for Me menu if you are eligible for the promotion.
• Enter the code in the ‘’Add Promo Code’' field when you’re starting your trip to redeem the offer. This code can be used once daily.
• The maximum amount of discount that can be redeemed is 200 TL.
• This promotion is valid until March 31, 2023. As long as necessary conditions are met, a new code is defined throughout the promotion period.
• You can use the one-time code in the same day on the MOOV app or on GetirDrive in Getir or BiTaksi apps. 

Per-minute basis rental fees vary according to the brand, model and gear options of the vehicles. You can see the per-minute fee, daily usage fee and mileage exceedance fees, and Advantage Pack prices under the All MOOV Vehicles title on the vehicle cards on the map. Pricing/pack usage starts automatically 15 minutes after you click the Pay with Credit Card button or when you open the doors of the vehicle.

What is mid-payment?

The system automatically takes payment from the registered credit card, the invoice is sent to the registered e-mail address when the rental period reaches 4 hours. Automatic payment is taken every 4 hours. For rentals less than 4 hours, the amount at the time of termination of the rental is charged to the selected credit card. When mid-payments cannot be received, we will alert you with notifications. In cases where payment is not received by adding a new card, the vehicle can be intervened remotely as soon as we are sure of its security.

Prices

In all vehicles 250 KM usage right is included for every minute of use. KM excess fee is 3.99 TL for 0 KM packages and 4.5 TL for other packages. In the same way, when the KM right included in the purchased period is exceeded in the Hourly/Daily Packages, an overage fee per km is applied. In addition, when the time purchased in advantage pack is exceeded, the rental continues uninterrupted at the standard minute price of the vehicle used.

Renault New Clio Manuel:

1 Minute : 4,99 TL
Daily: 2994 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 69 TL
30 minutes / 10 KM: 99 TL
1 hour / 0 KM: 129 TL
1 hour / 30 KM: 179 TL
2 hours / 0 KM: 239 TL
2 hours / 30 KM: 269 TL
2 hours / 50 KM: 339 TL
3 hours / 0 KM: 289 TL
3 hours / 30 KM: 349 TL
3 hours / 60 KM: 439 TL
5 hours / 0 KM: 539 TL
5 hours / 80 KM: 679 TL
6 hours / 600 KM: 2859 TL
8 hours /100 KM: 959 TL
1 day / 0 KM: 549 TL
1 day / 100 KM: 739 TL
1 day / 175 KM: 899 TL
1 day / 250 KM: 999 TL
2 day / 400 KM: 1789 TL
3 day / 500 KM: 2599 TL
5 day / 1000 KM: 4379 TL
7 day / 1250 KM: 6047 TL
10 day / 1500 KM: 7619 TL


Renault New Clio  Automatic

1 Minute : 5,99 TL
Daily: 2634 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 89 TL
30 minutes / 10 KM: 119 TL
1 hour / 0 KM: 159 TL
1 hour / 30 KM: 219 TL
2 hours / 0 KM: 269 TL
2 hours / 30 KM: 309 TL
2 hours / 50 KM: 369 TL
3 hours / 0 KM: 349 TL
3 hours / 30 KM: 389 TL
3 hours / 60 KM: 479 TL
5 hours / 0 KM: 729 TL
5 hours / 80 KM: 799 TL
6 hours / 600 KM: 3159 TL
8 hours /100 KM: 1219 TL
1 day / 0 KM: 649 TL
1 day / 100 KM: 955 TL
1 day / 175 KM: 1079 TL
1 day / 250 KM: 1189 TL
2 day / 400 KM: 2139 TL
3 day / 500 KM: 3149 TL
5 day / 1000 KM: 5249 TL
7 day / 1250 KM: 7317 TL
10 day / 1500 KM: 9299 TL


Renault ZOE :

1 Minute : 5,99 TL
Daily: 2634 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 89 TL
30 minutes / 10 KM: 119 TL
1 hour / 0 KM: 159 TL
1 hour / 30 KM: 219 TL
2 hours / 0 KM: 269 TL
2 hours / 30 KM: 309 TL
2 hours / 50 KM: 369 TL
3 hours / 0 KM: 349 TL
3 hours / 30 KM: 389 TL
3 hours / 60 KM: 479 TL
5 hours / 0 KM: 729 TL
5 hours / 80 KM: 799 TL
6 hours / 600 KM: 3159 TL
8 hours /100 KM: 1219 TL
1 day / 0 KM: 649 TL
1 day / 100 KM: 955 TL
1 day / 175 KM: 1079 TL
1 day / 250 KM: 1189 TL
2 day / 400 KM: 2139 TL
3 day / 500 KM: 3149 TL
5 day / 1000 KM: 5249 TL
7 day / 1250 KM: 7317 TL
10 day / 1500 KM: 9299 TL


Kia Picanto

1 Minute : 5,39 TL
Daily: 2394 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 79 TL
30 minutes / 10 KM: 109 TL
1 hour / 0 KM: 139 TL
1 hour / 30 KM: 199 TL
2 hours / 0 KM: 249 TL
2 hours / 30 KM: 279 TL
2 hours / 50 KM: 349 TL
3 hours / 0 KM: 319 TL
3 hours / 30 KM: 359 TL
3 hours / 60 KM: 449 TL
5 hours / 0 KM: 549 TL
5 hours / 80 KM: 689 TL
6 hours / 600 KM: 2899 TL
8 hours / 100 KM: 699 TL
1 day / 0 KM: 549 TL
1 day / 100 KM: 739 TL
1 day / 175 KM: 899 TL
1 day / 250 KM: 999 TL
2 day / 400 KM: 1789 TL
3 day / 500 KM: 2599 TL
5 day / 1000 KM: 4379 TL
7 day / 1250 KM: 6047 TL
10 day / 1500 KM: 7619 TL


Hyundai i20 Automatic:

1 Minute : 5,99 TL
Daily: 2634 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 89 TL
30 minutes / 10 KM: 119 TL
1 hour / 0 KM: 159 TL
1 hour / 30 KM: 219 TL
2 hours / 0 KM: 269 TL
2 hours / 30 KM: 309 TL
2 hours / 50 KM: 369 TL
3 hours / 0 KM: 349 TL
3 hours / 30 KM: 389 TL
3 hours / 60 KM: 479 TL
5 hours / 0 KM: 729 TL
5 hours / 80 KM: 799 TL
6 hours / 600 KM: 3159 TL
8 hours /100 KM: 1219 TL
1 day / 0 KM: 649 TL
1 day / 100 KM: 955 TL
1 day / 175 KM: 1079 TL
1 day / 250 KM: 1189 TL
2 day / 400 KM: 2139 TL
3 day / 500 KM: 3149 TL
5 day / 1000 KM: 5249 TL
7 day / 1250 KM: 7317 TL
10 day / 1500 KM: 9299 TL


Kia Stonic Automatic:

1 Minute : 6,99 TL
Daily: 3114 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 109 TL
30 minutes / 10 KM: 139 TL
1 hour / 0 KM: 189 TL
1 hour / 30 KM: 249 TL
2 hours / 0 KM: 319 TL
2 hours / 30 KM: 389 TL
2 hours / 50 KM: 439 TL
3 hours / 0 KM: 399 TL
3 hours / 30 KM: 479 TL
3 hours / 60 KM: 579 TL
5 hours / 0 KM: 859 TL
5 hours / 80 KM: 955 TL
6 hours / 600 KM: 3399 TL
8 hours / 100 KM: 1529 TL
1 day / 0 KM: 959 TL
1 day / 100 KM: 1125 TL
1 day / 175 KM: 1379 TL
1 day / 250 KM: 1419 TL
2 day / 400 KM: 2555 TL
3 day / 500 KM: 3815 TL
5 day / 1000 KM: 6275 TL
7 day / 1250 KM: 8783 TL
10 day / 1500 KM: 11285 TL


Hyundai Bayon:

1 Minute : 6,99 TL
Daily: 3114 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 109 TL
30 minutes / 10 KM: 139 TL
1 hour / 0 KM: 189 TL
1 hour / 30 KM: 249 TL
2 hours / 0 KM: 319 TL
2 hours / 30 KM: 389 TL
2 hours / 50 KM: 439 TL
3 hours / 0 KM: 399 TL
3 hours / 30 KM: 479 TL
3 hours / 60 KM: 579 TL
5 hours / 0 KM: 859 TL
5 hours / 80 KM: 955 TL
6 hours / 600 KM: 3399 TL
8 hours / 100 KM: 1529 TL
1 day / 0 KM: 959 TL
1 day / 100 KM: 1125 TL
1 day / 175 KM: 1379 TL
1 day / 250 KM: 1419 TL
2 day / 400 KM: 2555 TL
3 day / 500 KM: 3815 TL
5 day / 1000 KM: 6275 TL
7 day / 1250 KM: 8783 TL
10 day / 1500 KM: 11285 TL


Renault Megane Automatic:

1 Minute : 6,99 TL
Daily: 3114 TL (250 KM included)

Hourly/Daily Packages

30 minutes / 0 KM: 109 TL
30 minutes / 10 KM: 139 TL
1 hour / 0 KM: 189 TL
1 hour / 30 KM: 249 TL
2 hours / 0 KM: 319 TL
2 hours / 30 KM: 389 TL
2 hours / 50 KM: 439 TL
3 hours / 0 KM: 399 TL
3 hours / 30 KM: 479 TL
3 hours / 60 KM: 579 TL
5 hours / 0 KM: 859 TL
5 hours / 80 KM: 955 TL
6 hours / 600 KM: 3399 TL
8 hours / 100 KM: 1529 TL
1 day / 0 KM: 959 TL
1 day / 100 KM: 1125 TL
1 day / 175 KM: 1379 TL
1 day / 250 KM: 1419 TL
2 day / 400 KM: 2555 TL
3 day / 500 KM: 3815 TL
5 day / 1000 KM: 6275 TL
7 day / 1250 KM: 8783 TL
10 day / 1500 KM: 11285 TL

You can benefit from the discounted prices purchasing the duration to be used with the Advantageous Package stated in the car infoboxes.

You can pay with credit card and virtual card. Debit cards are not accepted.

Invoices will sent to the registered e-mail address at the end of your rental. If there is any other payment related with HGS/OGS pass, traffic ticket, any damage incurred their documents issued in addition to their invoices will be sent to the registered e-mail address at the end of the renting period.

You can create a payment method by adding a credit card and an address. You can add a new address and a billing address to the current credit card or to your previously registered card. You can separate your payments according to their purpose by naming the payment methods. For example, you can name one payment method Personal covering your personal expenses and one payment method Business covering your corporate expenses. You can create as many payment methods as you wish

MOOV Cars have HGS (Fast- Track system). You can pass across the tollhouse with MOOV. In this case you should use HGS lane , not OGS (Auto-Pass System) lane. The transit pass you will make shall be collected from the credit card along with the service fee following the MOOV. Thus, you just MOOV it.

If you violate the traffic rules, we pay the related fine. Then we charge you the traffic fine payment along with the service fee

Provision refers to the hold placed on your credit card and that varies according to the make and model of the vehicle for by-the-minute rentals and hourly packages.

In daily pack, the provision fee; it is calculated over the pack duration and the price per minute, which varies depending on the make and model of the vehicle.

When your rental ends, we cancel it immediately. However, at the end of the day, the cancellation process is fully reflected on your card within the scope of your bank's cancellation policy.

You can be a member through a totally free, online process! We want you to upload a photo of your driver’s license which has your citizen number on it. If your driver’s license doesn’t include your citizen number, you have to renew your driving licence before your membership. For the last step, you have to record a 10 seconds long selfie video telling you accept the contract. You are finished with the membership procedure after the approval process. While you shoot the video, wait 1-2 seconds at the beginning of the video before you start talking. Thus, we can hear your voice more clearly. You should not wear accessories such as hats and glasses so that we can see the face clearly.

In addition to the photo of your driver’s license, you have to upload a photo of your passport.

You can start MOOVing after you complete digital membership and our system checks approval. System checks take 6 hours on the average. We respond to you within 6 hours at the latest.

It is very important for us to keep our vehicles clean. Since MOOV vehicles serve many MOOVERs throughout the day, our mats can get dusty. This may not always require intervention. We will send our field team the vehicle for inspection in line with your feedback.

We determine the cleaning schedule of our vehicles in accordance with the specific number of uses and also according to your feedback.

In such a case, send the images to [email protected] e-mail address at the beginning of the rental so that we can make the necessary inspections. If you don’t inform us about the dirt in the car, you may pay a detailed cleaning price. Because the next MOOVER can notify us about the dirt and it can cost an extra amount for you. It is very important that you share such cases with us on time.

If there is unhygienic condition that prevents us from travelling peacefully in our shared vehicles, we have to charge the detailed cleaning price. Intense smell of cigarettes and ash, dirt and stains in the areas where we need to touch and spilled liquids are a few examples. It is invoiced as 2000 TL + VAT.

All vehicles in the MOOV system are insured.

In case where damage or an accident occurs, the user does not have any financial liability as long as they score zero fault rate on the accident resulting in material damage inspection of the Traffic Insurance Information Center or the police/gendarme accident report and have all necessary documentation.

Highway Motor Vehicles Compulsory Financial Liability Insurance, Facultative Financial Liability with the limit and coverage to be determined by GetirDrive, Personal Accident Insurance, and Comprehensive Catastrophic Insurance for force majeure events such as earthquake, flood, strike, lockout, civil unrest, and terrorism attacks are all provided by GetirDrive.

If, as a result of the Accident Report, Law Enforcement Reports, Eyewitness Reports, and Records of Testimony, the GetirDrive user is found to have a 100% fault rate (for running a red light, rear-ending, exceeding the speed limit, DUI, etc.), they are charged a damage management fee of up to 4,000 TL.

Damage management fee includes expenses such as loss of rent or calling a tow truck. In cases such as drunk driving or fleeing the scene, all damage costs and damage management fees are charged to the user.

If the user’s fault rate is deemed to be zero as a result of these documentation, no fee will be charged.

1- If a single-vehicle accident with damages up to 1500 TL occurs, you must take photos of the accident, upload them to MOOV with a description, call 444 98 59.

2- If the damage is higher than 1500 TL, you must submit the traffic accident report, blood alcohol test, and detailed photos of the accident to the service station determined by MOOV within 2 working days from the date of the accident.

3- If you can collect all these documents while you still have the vehicle, you can leave them inside the glove box of the vehicle and send the photos.

If, as a result of the Accident Report, Law Enforcement Reports, Eyewitness Reports, and Records of Testimony, the MOOV user is found to have a 100% fault rate (for running a red light, rear-ending, exceeding the speed limit, DUI, etc.), they are charged a damage management fee of up to 4,000 TL.

Damage management fee includes expenses such as loss of rent or calling a tow truck. In cases such as drunk driving or fleeing the scene, all damage costs and damage management fees are charged to the user.

If the user’s fault rate is deemed to be zero as a result of these documentation, no fee will be charged.

1- Regardless of the cost of damage, you must fill out an accident report form with the vehicles involved and put it in the glove compartment of the vehicle together with copies of your driver’s license and relevant documents of the other parties (driver’s license, permits, traffic insurance).

If there is no accident report form in the vehicle, you can download the mobile accident report from the link and fill it online: https://bit.ly/mobilkaza/

2- In cases where an agreement cannot be reached or in case of an accident involving personal injury, the police must be called to the scene.

3- Afterwards, you must deliver the originals of the Traffic Accident Report and the Blood Alcohol Report, detailed photographs of the accident, and photocopies of documents such as driver’s license and Traffic Insurance Policy to the service station determined by MOOV within 2 working days from the date of the accident. You should also call 444 98 59 number to inform us of the situation.

If, as a result of the Accident Report, Law Enforcement Reports, Eyewitness Reports, and Records of Testimony, the MOOV user is found to have a 100% fault rate (for running a red light, rear-ending, exceeding the speed limit, DUI, etc.), they are charged a damage management fee of up to 4,000 TL.

Damage management fee includes expenses such as loss of rent or calling a tow truck. In cases such as drunk driving or fleeing the scene, all damage costs and damage management fees are charged to the user.

You can park in areas within the service area that are safe, where the car will not be towed, and where the next driver can easily access the car. If the car is left in a paid parking lot, the parking fee will be reflected on the user who left it. If you have rented a car that has been left in a paid parking lot, paying the fee and sending a photo of the receipt to [email protected] will be sufficient for us to refund the parking fee to you.

All open parking lots, parking garage and roadside Izelamn car parks are free of charge for MOOV users whether they are within our Izmir service area or not. Underground parking lots are not covered by free use due to the limited internet access. Alsancak Full Automatic Parking Space cannot be used by the MOOV cars.

Tap on the “Parking Lots” icon on the left side of the app to see the list of free parking lots where you can drop off cars.
In Istanbul, pay the parking fee when renting a vehicle dropped off at an ISPARK and share a photo of the receipt in the “Parking Lot Receipt” tab after uploading photos of the vehicle from all four angles at the end of your rental. We will send you a promo code that equals 110% of the amount you have paid to your registered e-mail address. You can drop off the vehicle in any ISPARK for free when terminating your rental.
In Izmir, Izelman parking lots are free for GetirDrive users, which means that you don’t have to pay any fee when entering or leaving.

Select a suitable vehicle from the ISPARK Sabiha Gökçen P+R Parking Lot on the GetirDrive main map screen. You can easily see the vehicle is located from the location information on the vehicle card.

After exiting from the departure gate (on the 2nd floor), you can reach the parking lot in just 5 minutes by taking the free shuttles.

When leaving with your rented vehicle, pay the parking fee and get your receipt. You will see the “Parking Lot” tab in the menu where you have to upload photos of the vehicle from all angles as you are about to terminate your rental. Upload the photo of your receipt to this field. We will send you a code for a promotion worth 10% more of the parking fee to your registered e-mail address in 24 hours. Remember, does not accept cash payments.

ISPARK Sabiha Gökçen P+R Parking Lot Address: Yenişehir, Ankara Street, No:399, 34912 Pendik/Istanbul
Konum: https://goo.gl/maps/f3VQQRdPkLb2Umrk9

Take a receipt when entering the İSPARK Sabiha Gökçen P+R Parking Lot and leave it inside the vehicle in a visible place in the shade so that the next user can pay for it. 
You can take the free shuttles to get to the airport in just 5 minutes.
ISPARK Sabiha Gökçen P+R Parking Lot address: Yenişehir, Ankara Cd. No:399, 34912 Pendik/İstanbul
Konum: https://goo.gl/maps/f3VQQRdPkLb2Umrk9

Choose an available vehicle that you want through the application. The vehicle of your choice will be waiting in the Rent-a-Car Park (R) Floor - Vehicle Pick Up Red Parking Lot, which you can get with the directions at the parking lot entrance. You can easily find its location on the Rent a Car (R) Floor with the previous user’s descriptions and the photo of the vehicle on the app. After renting the vehicle, the barriers at the exit of the parking lot will open automatically. If it does not, you can ask for help by pressing the button with the phone icon on the machine from which the parking ticket is taken and stating that you would like to exit with a MOOV vehicle.

You can get to the Red Parking Lot by following the “Rent a Car (R) Floor - Vehicle Pick Up” signs right after you pass through the main entrance gate of the airport. Since the license plates of our vehicles are already defined in the system, the barriers at the entrance of the parking lot will be opened automatically.If it does not, you can ask for help by pressing the button with the phone icon on the machine from which the parking ticket is taken and stating that you would like to exit with a GetirDrive vehicle.Afterward, you can drop off your rental vehicle at the Red Parking Lot on Rent a Car (R) Floor.

It is crucial for MOOV and the next user that you type in the description and photo of the parking area where you have left the vehicle, including the parking lot color and column number.

Choose the car that is available from the app. Your car will be waiting for you on the Rent a Car / Car Rental floor. You can find your car’s location easily using Get Directions feature in the app. We kindly ask you to pay the parking fee at the exit of the airport parking lot and send the photo of the parking payment receipt and your bank account number (IBAN) to [email protected] mail address.

After you enter the airport proceed to the Domestic Flights and end your rental at the Rent a Car parking lot. Don’t forget to end your rental at the Rent a Car parking lot. Make sure you leave the receipt you took to a visible place in the car before you exit. That is all, have a safe flight!